Effective Date: 04/08/25

HAKD Health is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in accordance with UK data protection laws.

Who We Are

This website is operated by HAKD Health.

If you have any questions, contact us at: info@hakdhealth.com

What Data We Collect

We may collect the following personal data:

• Your email address (when you sign up for our newsletter)
• Your phone number (when you opt in to SMS updates)
• Your name, address, and order details (when you make a purchase)

How We Use Your Data

We use your data to:

• Send you newsletters and promotional emails (if you’ve opted in)
• Send you SMS updates and offers (if you’ve opted in)
• Process and fulfil your orders
• Respond to your enquiries

We do not sell your data or share it with third parties for their marketing.

Legal Basis for Processing

We process your data under the following lawful bases:

• Consent – for email and SMS marketing
• Contract – to fulfil your orders
• Legal obligation – for compliance with legal requirements

Third-Party Services

We use trusted third parties to deliver our services, including:

• Mailchimp for email and SMS communications
  Your data may be stored or processed by Mailchimp in accordance with their privacy policy: https://www.intuit.com/privacy/statement/

We only allow these providers to use your data for the purposes we’ve specified.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing at any time

○ Unsubscribe links are included in all emails

○ Reply “STOP” to any SMS to opt out

To exercise these rights, email: info@hakdhealth.com

Updates to This Policy

We may update this Privacy Policy. The latest version will always be available on our

website.

How to Complain

If you’re concerned about how we handle your data, you can contact the UK Information

Commissioner’s Office: https://ico.org.uk/make-a-complaint/